Amplify your people and shift to autonomous on-call engineers

AgentX is Atos’s multi-agentic AI framework, powered by AWS agents and extended by purpose-built agents that observe, alert and govern across your entire cloud estate. It applies automation where it adds value and escalates to experts when judgment matters.

Shift from reactive to predictive, starting with incident resolution. When an incident fires, AgentX autonomously triages, investigates, resolves and updates your IT service management systems—reducing MTTR while freeing teams to focus on higher-value work.

Remove the noise, reduce operational risk and liberate your team to focus on what matters. Unified signal correlation across hybrid and multi-cloud cuts detection times and enables intelligent triage.

Reduce revenue risk and reclaim team capacity. Shift from reactive to predictive operations with AI-powered service management, enabling autonomous diagnosis, triage and resolution at scale. Escalation happens only when expert judgement is required, with root cause analysis delivered before issues reach engineering teams.

Eliminate change management and service workflow friction to accelerate time to value. AgentX automates low-risk, high-volume requests through intelligent self-service, freeing your team from manual bottlenecks. Governance and human judgement are ensured, with the right people signing off on the right decisions.

Future-ready assurance, built for lasting value. AgentX accelerates AWS Well-Architected strategic principles at the heart of your cloud platforms, continuously benchmarking your architecture maturity, identifying gaps and recommending improvements. Continuous drift detection validates controls and automatically generates compliance evidence, keeping platforms audit- and disaster recovery-ready.

Eliminate cost surprises and connect every platform and AI dollar to business outcomes. AgentX enables FinOps by design, integrating cost-aware decisions, consumption-aligned operations and real-time anomaly detection directly into your workflows. Design and budget thresholds are enforced at provisioning, waste eliminated through ownership, and spend is tied to ROI by product and business line—because real-time unit economics drive decisions, not static platform reports.